Effective Date: June 10, 2026
Thank you for supporting Gaming Galley & Cove Cafe (“we,” “our,” or “us”).
Because we offer a mix of physical merchandise, consumable cafe items, and time-sensitive
gaming reservations, all sales made through our website are final. We do not offer refunds,
returns, or exchanges except under the very specific, limited circumstances outlined below.
Please review this policy carefully before completing your purchase.
- Storewide Policy: All Sales Are Final
Once an order is placed or a booking is confirmed on our website, it cannot be canceled,
refunded, or exchanged. This “All Sales Final” policy applies to all products and services offered
online, including but not limited to:
● Physical Merchandise: Apparel, board games, trading cards, accessories, and
collectibles.
● Cafe Purchases: Prepaid food, beverages, and digital gift cards.
● Events & Reservations: Table bookings, PC/console gaming lounge time, and
tournament entry fees. - Exceptions to the Policy
We want you to have a great experience at the Galley and the Cove. We will only issue a
refund, store credit, or replacement in the following strictly defined scenarios:
Damaged or Defective Items (Webstore Orders)
If you ordered physical merchandise and it arrives damaged, defective, or if you received the
incorrect item, we will happily make it right.
● You must contact us at support@gaminggalleycovecafe.com within 7 days of
receiving the package.
● Please include your order number and clear photographs of the damaged or incorrect
item.
● If approved, we will provide a replacement or a store credit.
Event Cancellations by the Venue
If you purchase a ticket for a tournament, event, or reserve gaming lounge time, and Gaming
Galley & Cove Cafe has to cancel or reschedule the event, you will be issued a full refund or
given the option to transfer your booking to a future date. - Gaming Lounge & Table Reservations
● No-Shows & Late Cancellations: If you reserve gaming time or a table and fail to show
up, or if you cancel your reservation, no refunds or credits will be issued.
● Rescheduling: We allow a one-time reservation reschedule if requested at least 24
hours prior to your scheduled time slot, subject to availability. Please contact us directly
or manage your booking through your account portal. - Contact Us
If you have any questions regarding your order or believe your physical product purchase
qualifies for an exception due to damage, please reach out to our team:
Gaming Galley & Cove Cafe
Email: support@gaminggalley.com
Address: 8 N Holladay Dr Seaside OR 97138
Phone: 503-717-5051